
Shafiur Rahman
CEO at ChatterWorks
AI is rewriting the rules of recruiting while economic headwinds make every hire harder to justify. Talent teams are caught in the middle, under pressure to deliver smarter, faster, and with fewer resources.
We spoke with some of the sharpest minds in the space, leaders who are in the weeds, on the floor, and shaping what’s next. This is what they’re seeing. And what recruiters need to do now to stay in the game.
Recruiting has never been static, but right now, it’s under pressure from all sides. A cooling economy, ongoing layoffs, tighter budgets, and an accelerating wave of AI innovation are pushing talent teams to rethink how they operate – and where they create value.
The U.S. labor market, while still showing growth, is slowing. According to the latest jobs report, July posted the smallest job gains in over two years. Growth is concentrated in healthcare and government roles. Meanwhile, technology, finance, media, and logistics continue to see job cuts, hiring freezes, or cautious headcount planning.
Recruiters are feeling the shift. Talent acquisition teams that expanded during the hiring surges of 2021 and 2022 are now being asked to work lean. New roles are scrutinized more heavily. Fill rates are slower. Leadership is expecting more from less – and they want to see numbers to back it up.
Candidates, especially those from tech, are flooding the market with AI-generated resumes and personalized applications. It’s no longer a matter of whether AI is in the process, it’s everywhere, from the applicant’s first click to the recruiter’s screening tools. Talent leaders are operating in a market that’s saturated, tech-forward, and shifting beneath their feet.
Old models – transactional hiring, resume scanning, over-reliance on job boards – aren’t built for this environment. What’s needed now is sharper targeting, faster decisions, and more strategic control over the recruiting funnel.
Caution is creeping into hiring decisions across industries. The high-growth, high-volume hiring of the last few years is giving way to something slower and more measured. In this environment, every hire carries more weight.
Job postings for recruiters and HR professionals continue to decline. Across industries, roles are being opened later, filled slower, and scrutinized more heavily. The shift from growth-at-all-costs to sustainable profitability has put pressure on talent teams to deliver precision, not just speed.
Hiring managers want better quality slates, not just full ones. Executive teams are asking TA leaders to tie recruiting success to retention and performance. And as internal mobility becomes a cost-saving priority, recruiters are increasingly being pulled into workforce planning – not just filling external reqs.
At the same time, economic uncertainty is accelerating the appetite for better tools. Technology that enables faster sourcing, more accurate targeting, and deeper candidate insights is no longer a nice-to-have. It’s being treated as operational infrastructure.
Recruiters are also navigating tighter alignment with finance and operations. Talent planning can’t operate in a silo. It has to reflect headcount constraints, changing org priorities, and the reality that hiring freezes or budget cuts could land at any time.
This is the environment talent acquisition teams are working in: leaner budgets, longer decision cycles, and more eyes on every hire. Success depends on being more deliberate, more informed, and more adaptable than ever before.
Recruiting tech is evolving fast, but the conversation has shifted from “what if” to “what now.” AI agents, once theoretical tools for automating high-volume tasks, are already shaping the workflows of sourcing, screening, and candidate engagement. And in many cases, candidates are ahead of employers in using them.
Applicants are writing resumes, cover letters, and outreach messages using generative AI. Some are using job board scraping tools and agent-based application scripts that bypass the recruiter altogether. Job seekers are scaling their side of the funnel while many hiring teams are still evaluating basic automation pilots.
This gap creates real challenges for recruiters trying to identify true intent, screen for relevant skills, and deliver a human experience at scale. It also raises the bar. If candidates are operating with more precision and personalization, talent teams need tools that can match that level of speed and targeting.
Leaders like Johnny Sanchez at Rivian and Glenn Cathy have pointed to this shift as both an operational risk and an opportunity. Recruiters must get past the idea that AI is a futuristic add-on. It is now part of the stack. What matters is how well it's embedded in the end-to-end process.
The goal is not to replace recruiters. The goal is to make recruiting less reactive. When agent-led sourcing can flag qualified talent faster, recruiters get back time for strategy, storytelling, and relationship building. This is where platforms like Chatterworks are starting to create real value, bringing precision and intelligence to the sourcing layer without taking the recruiter out of the loop.
For years, the resume has been the primary filter in hiring. But as talent pools grow more complex and job requirements become more nuanced, its limitations are showing. Skill-first hiring is quickly becoming the default lens for companies trying to make better decisions, faster.
Nir Dovrat of Canditech argues that resumes create more noise than signal. They often reflect privilege, not capability. They prioritize polish over relevance. And in a world where generative AI can generate a perfect career story in seconds, they are no longer reliable indicators of truth.
Leading talent teams are moving toward simulations, assessments, and structured evaluation tools that put skills at the center of the process. This shift is not just about fairness. It is about performance. Companies cannot afford bad hires in a constrained economy. Skills-based hiring delivers clearer alignment between candidate capability and job requirements.
Lisa Kraska at Foot Locker shared how her team is now focused on providing candidates with real previews of the work, helping them self-select into roles based on fit, not just interest. Job simulations allow both sides to evaluate match before an offer is ever extended.
For recruiters, this shift means reframing how they qualify candidates. Instead of defaulting to pedigree or past job titles, recruiters need access to tools that evaluate actual ability. It also means rethinking intake conversations with hiring managers. What does success look like in the first 90 days? What hard and soft skills actually matter?
This is where sourcing intelligence becomes critical. Tools that highlight verified skills, behavioral fit, and project-based experience will become more important than resume parsing and keyword matching.
AI is gaining ground, but it cannot replace what actually closes a candidate: trust, relevance, and authentic human connection. Even the best automation cannot replicate a recruiter who understands the context behind a candidate’s choices or who knows when to push and when to pause.
That’s why recruiters who build real relationships continue to outperform. Candidates want more than role descriptions. They want clarity on how a job fits into their lives. They want honest answers about culture, leadership, and expectations. And in a slower hiring market, they are not rushing to accept just anything. They are evaluating you as much as you are evaluating them.
This is especially true for younger generations. As Danielle Farage pointed out in her discussion at the Summit, Gen Z is rewriting the rules of professionalism. They are not interested in vague corporate speak or rigid hiring frameworks. They want dialogue, not just process. Employers who fail to adjust risk being dismissed as out of touch.
Brandon Jeffs from TLDR emphasized that candidate experience is no longer a buzzword. It is a conversion strategy. If your outreach reads like a template or your process lacks transparency, you will lose good talent. Candidates are not short on information. They are short on time and trust.
This is where recruiters can lean into what AI cannot do. Contextual storytelling. Empathetic feedback. Nuanced conversations. And this is also where sourcing platforms need to help. Chatterworks, for example, is designed to give recruiters deep, candidate-specific insights so that every outreach is informed, personalized, and timely. The goal is not to automate empathy. The goal is to support it with better data.
If You’re Still Just Filling Roles, You’re Behind
The shift from execution to strategy is not a talking point anymore. It is showing up in performance reviews, budget conversations, and team structures. TA leaders are being asked harder questions. What is the cost per hire? What is the quality of hire after six months? How is talent acquisition supporting business goals?
Carmen Hudson called it plainly: many recruiters are stuck in 2005. They are still operating with workflows built for speed, not precision. But today’s market rewards teams who can deliver both. Efficiency matters. So does impact.
This means recruiters need to understand business models, not just hiring plans. It means getting closer to finance, workforce planning, and operations. And it means moving beyond the inbox and into the meeting room, where strategic decisions get made.
Elaine Orler explained that smart vendors are already aligning to this shift. They are not selling features. They are asking better questions. What pain points are slowing your funnel? Where are you leaking high-intent talent? How do you actually measure success?
Recruiters need to take that same posture. Strategy is not just for leadership. Every recruiter should be thinking critically about process design, performance metrics, and how to improve hiring manager alignment.
Technology plays a role here too. Systems that surface insights, enable segmentation, and support agile outreach are critical. They give recruiters leverage. And they allow TA teams to operate less like order takers and more like internal consultants.
The recruiters who thrive in this climate will not be the fastest responders. They will be the sharpest thinkers.
In a market where talent is abundant but attention is scarce, knowing who to engage – and when – is no longer a guessing game. It is a sourcing strategy. Recruiters who rely solely on inbound traffic or job board scraping are already behind. What sets top performers apart is how they stay tapped into real-time signals, peer insight, and actual market behavior.
This is why industry events, professional networks, and talent communities have become more than places to learn. They are now core to intelligence gathering. Jim Stroud described events like SourceCon as "part education, part reconnaissance." The hallway conversations, the off-record chats, the unfiltered feedback from practitioners – these are where recruiters pick up signals that rarely show up in dashboards.
Gerry Crispin pushed this further. For him, every conversation is a learning opportunity. Recruiters who stay curious, who ask better questions, who listen more than they pitch, are often the ones who anticipate change rather than react to it. In a labor market where data is noisy and hiring plans shift fast, curiosity is a survival skill.
Technology has a role here too – but not in isolation. Tools that surface social cues, intent data, and profile activity can help recruiters work smarter, but only if those insights feed into a broader engagement strategy. This is where platforms like Chatterworks deliver edge. By layering intent signals over sourcing workflows, recruiters can prioritize high-value outreach without wasting cycles on cold leads.
As the economy tightens and requisitions slow, the ability to focus effort where it matters will become non-negotiable. The recruiters who win will not be working harder. They will be working sharper.
There is no shortage of tools on the market promising to streamline hiring, boost candidate engagement, or automate manual tasks. But what often gets missed is that technology on its own is not the differentiator. How it is used, aligned, and embedded into recruiter behavior is what makes the impact.
This is especially true in teams that are rebuilding after budget cuts or headcount freezes. When teams are lean, the tools they rely on must serve multiple functions: candidate discovery, signal interpretation, engagement acceleration, and data capture. Fragmentation adds friction. Systems that do not talk to each other slow decision-making.
The smartest teams are now approaching tech adoption not as a feature comparison, but as a strategy enabler. They are asking: does this tool help us get smarter about who we target? Does it give us insight we didn’t have before? Does it reduce lag in our process? Does it help our recruiters build relationships at scale without sacrificing personalization?
Chatterworks aligns with this mindset. It is not another sourcing platform. It is an intelligence layer that helps recruiters act with more clarity and intent. By delivering real-time data, engagement triggers, and cross-channel insights, it helps recruiters do what they already do best – only faster, sharper, and with better outcomes.
In the next wave of talent acquisition, technology won’t be judged by how much it can automate. It will be judged by how well it enables recruiters to operate with focus, empathy, and impact.
The landscape is shifting, but the fundamentals remain. Recruiters are still in the business of matching people to opportunity. What’s changing is how that happens, and what it takes to do it well in this economy.
Looking ahead, talent leaders will need to focus on five priority areas:
1. Embed intelligence at the top of the funnel.
The sourcing layer is where most recruiting strategies succeed or fail. High-quality candidate pipelines come from targeted, timely outreach, not volume alone. That requires data-rich insights, layered engagement signals, and platforms that help recruiters act in the right direction, not just faster.
2. Shift from transactional recruiting to advisory roles.
Recruiters are being asked to operate closer to the business. That means leading workforce planning conversations, shaping job requirements with hiring managers, and guiding decisions that affect long-term performance. Teams need to be equipped - and empowered - to work as consultants, not coordinators.
3. Make skills the standard, not the exception.
Skill-first hiring needs to become the default, especially for early-career and high-variance roles. Whether through simulations, technical assessments, or performance-based screening, recruiters need mechanisms that measure real ability and reduce hiring risk.
4. Invest in candidate experience where it matters.
Not every candidate touchpoint needs white-glove treatment. But for high-intent, high-potential candidates, recruiters must create frictionless, clear, and human interactions. That includes messaging, interview cadence, and feedback quality.
5. Build recruiter capabilities, not just recruiter capacity.
Adding headcount isn’t always an option. Upskilling existing teams, simplifying systems, and arming recruiters with better tools can often produce more impact than expanding team size. The future TA function is not necessarily bigger, but it is smarter.
Across all five, the throughline is clarity. The recruiters who succeed will be the ones who understand who to engage, how to engage, and when to move with confidence.
The recruiters who will shape the next era of hiring won’t be the ones with the most automation or the longest tech stack. They will be the ones who know how to cut through noise, prioritize with purpose, and build trust at scale.
The shift to agent-led models is real. The economic pressure is real. But so is the opportunity. For recruiters who embrace intelligence-driven sourcing, skills-first evaluation, and candidate engagement rooted in context, the advantage is already within reach.
Platforms like Chatterworks are part of that shift, not by replacing recruiters, but by making their time more valuable. By helping teams engage smarter, source faster, and act with more insight, they allow recruiters to focus where it counts: on the candidate, the conversation, and the close.
The next phase of recruiting will reward those who combine operational clarity with human instinct. In this market, it is not about doing more. It is about doing what matters – with precision.